Welcome to Secure Vet, the digital platform for pet owners. Owned by PlanSee. By using our platform, you agree to comply with these Terms and Conditions.
Please read them carefully before accessing our services.
Definitions
"Platform": Refers to the Secure Vet website and services.
"Users": Includes registered users (regular and premium) and non-registered visitors.
"Registered Users": Users who have created an account, including regular users (free) and premium users (paid).
"Premium Users": Users subscribed to monthly or yearly plans to access additional features.
"Pet Data": Information related to pets, including health, ownership, sale, or breeding status.
"Secured Pets": Pets that have been registered under the platform’s security service.
"Paymob": The payment gateway used for transactions on the platform.
Accounts and Verification
Users must provide accurate and verifiable information when registering an account.
Premium users must complete payments via Paymob, our secure payment gateway.
Secure Vet reserves the right to suspend or terminate accounts that violate these terms.
Privacy and Security
User data and pet data are securely stored following industry best practices.
Secure Vet does not share personal data with third parties without user consent, except when required by law.
Users are responsible for maintaining the confidentiality of their login credentials.
Features and Permissions
5.1 Registered Users (Regular and Premium)
Regular Users (Free Accounts) can:
Browse all website pages, including profile sections.
Add pets to their profiles.
Negotiate with pet owners to buy their pets via chat if the pet is available for sale.
View the list of available pets for sale.
Contact Secure Vet support.
Manage their profile, view orders, chats, notifications, and favorite lists.
Premium Users (Paid Subscription) can additionally:
Secure their pets by paying a one-time fee and scheduling an appointment.
Add their secured pets to the breeding list to allow other premium users to contact them for breeding purposes.
Request medical institution appointments for their pets.
View sensitive pet information to make informed decisions regarding buying or breeding.
List their pets for breeding and sale, with additional benefits for premium users.
5.2 Non-Registered Users (Visitors)
Home, About Us, and Contact Us pages.
View the list of pets available for sale without the ability to purchase.
Browse pet profiles with limited information only.
Payments and Subscriptions
Premium subscription payments are processed securely via Paymob.
Users can choose between monthly or yearly subscription plans.
Secure Vet does not store payment details; all transactions are encrypted through Paymob.
Subscriptions are auto-renewed unless canceled before the renewal date.
Pet Listings and Transactions
Users can list pets for sale or breeding at their discretion.
Secure Vet is not responsible for disputes between buyers and sellers.
Fraudulent listings may lead to account suspension or legal action.
Limitation of Liability
The platform is provided "as is" and does not guarantee the accuracy of user-submitted data.
Secure Vet is not responsible for any damages arising from unauthorized platform usage.
Account Suspension or Termination
Violating these terms may result in account suspension or termination.
Secure Vet reserves the right to deny service or remove any content that violates platform policies.
Modifications and Updates
Secure Vet may update these terms to improve platform security and legal compliance.
Users will be notified of major changes via email or platform notifications.
Contact and Support
For inquiries, please contact Secure Vet Support via the Contact Us page.